Cancellation Policy

Last updated: May 30, 2024

At Rewardwise, we strive to provide exceptional services to our valued customers through the app. We understand that sometimes circumstances may arise where you must cancel or request a refund for a purchase made through our app.

Hence, to ensure a smooth and transparent process, we have outlined our refund and cancellation policy below:

1. Refund Policy:
   
   
   A. Eligibility for Refunds: Refunds may be issued under the following circumstances:

   • Technical Issues: If you encounter technical issues within the app that prevent you from accessing or utilizing purchased features.
   • Unauthorized Purchases: In cases of unauthorized transactions made through your account.
   
   

   B. Refund Request Process: To request a refund, please contact our customer support team at help@rewardwise.co. You can reach us through +917718817319. Please provide detailed information regarding the reason for the refund request, along with any relevant documentation or screenshots.

   
   

   C. Refund Processing Time: Once we receive your refund request, we will review it thoroughly. Refunds will be processed within 5-7 business days upon approval. Please note that processing times may vary depending on your payment provider.

   
   

   D. Refund Method: Refunds will be issued using the same method of payment used for the original purchase unless otherwise agreed upon.

2. Cancellation Policy:
   
   

   A. Subscription Cancellation: If you have subscribed to any premium features or services through our app, you may cancel your subscription at any time. Upon cancellation, you will retain access to the premium features until the end of the current billing cycle.

   B. Cancellation Process: To cancel your subscription, you can do so directly through the app settings or by contacting our customer support team at help@rewardwise.co or call us at +917718817319. Please ensure that you cancel your subscription before the renewal date to avoid being charged for the next billing cycle.

   C. No Partial Refunds: We do not offer partial refunds for subscription cancellations made mid-billing cycle. You will continue to have access to the premium features until the end of the current billing period.

By using our app Rewardwise and making purchases through it, you agree to abide by the terms outlined in this refund and cancellation policy. If you have any questions or concerns regarding this policy, please don't hesitate to contact us at help@rewardwise.co.